Building and Managing Virtual Teams

There are an estimated one billion virtual workers in 2012, and the number is expected to continue climbing well into the future. With a global workforce you are provided with a cost effective and talented pool of employees to draw from. As a manager with a virtual team you are given a Follow the Sun production environment, with people living and working in different locations, time zones, and potentially even different countries.

With a virtual team you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. The Building and Managing Virtual Teams Seminar will give the participants the knowledge to work with these challenges and succeed in a growing global workforce.

Student KitCourse Outline

Module One: Getting Started

  • Housekeeping
  • The Parking Lot
  • Workshop
  • Pre-Assignment
  • Action Plans and

Module Two: Setting Up Your Virtual Team (I)

  • Choose
    Self-Motivated People with Initiative
  • Face to Face
    Meeting At First
  • Diversity Will
    Add Value
  • Experienced with
  • Case Study
  • Module Two:
    Review Questions

Module Three: Setting Up Your Virtual Team (II)

  • Personality Can
    Count as Much as Skills
  • Rules of
  • Setting up Ground
  • Icebreakers and
  • Case Study
  • Module Three:
    Review Questions

Module Four: Virtual Team Meetings

  • Scheduling Will
    Always be an Issue
  • Have a Clear
    Objective and Agenda
  • Solicit
    Additional Topics in Advance
  • Discourage Just
    Being Status Reports
  • Case Study
  • Module Four:
    Review Questions

Module Five: Communication (I)

  • Early and Often
  • Rules of
  • Face to Face When
  • Choose the Best
  • Case Study
  • Module Five:
    Review Questions

Module Six: Communication (II)

  • Be Honest and
  • Stay in Constant
  • Don’t Make
  • Setup Email
  • Case Study
  • Module Six:
    Review Questions

Module Seven: Building Trust

  • Trust Your Team
    and They Will Trust You
  • Be Aware of “Us
    vs. Them” Territorial Issues
  • Share Best
  • Create a Sense of
  • Case Study
  • Module Seven:
    Review Questions

Module Eight: Cultural Issues

  • Respect and
    Embrace Differences
  • Be Aware of
    Different Work Styles
  • Know Your Team
    Members Cultural Background
  • Dealing With
  • Case Study
  • Module Eight:
    Review Questions

Module Nine: To Succeed With a Virtual Team

  • Set Clear Goals
  • Create a SOP’s
  • Build a Team
  • Provide Timely
  • Case Study
  • Module Nine:
    Review Questions

Module Ten: Dealing With Poor Team Players

  • Manage Their
    Results, Not Their Activities
  • Be Proactive Not
    of Reactive
  • Check in Often
  • Remove Them
  • Case Study
  • Module Ten:
    Review Questions

Module Eleven: Choosing the Right Tools

  • Communication
  • Collaboration and
    Sharing Tools
  • Project
    Management Software
  • Use Whatever
    Works for You and Your Team
  • Case Study
  • Module Eleven:
    Review Questions

Module Twelve: Wrapping Up

  • Words from the
  • Review of Parking
  • Lessons Learned
  • Completion of
    Action Plans and Evaluations


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 Some of the companies that have used these trainings include: