The Hidden Cost of Customer Service: Don’t promise what you’re not willing to do

When your customers can compare you to your competition by just clicking, bait and switch tactics can seriously backfire. Have you recently been persuaded by an advertisement (email, web site, mailer) to try a new/different product or service, just to realize that it was really […]

25 Hour Work Week Argument.. Are you kidding?

While I am a firm supporter of the need to have a better balance work/personal time, and that many corporations take advantage of the current trends to squeeze employees for additional productivity way beyond the expected 40/50 hour week, there is no way I could in […]

$70,000 en premios – Inscripciones cierran el 3 de Febrero!

La Competencia de Talento e Innovación de las Americas tiene U$ 5,000 como premio mayor, y la registración cierra el 3 de Febrero del 2013. En adición al premio por talento e innovación, este año la competencia tiene también un concurso especial con el tema […]

 
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