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Leadership Archives | Page 2 of 4 | Inloso

The Hidden Cost of Customer Service: Don’t promise what you’re not willing to do

When your customers can compare you to your competition by just clicking, bait and switch tactics can seriously backfire. Have you recently been persuaded by an advertisement (email, web site, mailer) to try a new/different product or service, just to realize that it was really […]

Strategic Planning: Or the lack thereof

Years ago, companies got rid of their Strategic Planners at both the customer and vendor organizations. This was a huge mistake and you can see it as most companies lack a strategic insight and are not thinking at all about long-range strategies.

Productivity in a Pill “Just Add Water”

After working through the door on their first day, Facebook employees are productive within 45 minutes Tim Campos, Facebook CIO 45-Minute employees My first thought after reading this article was the old Warner Bros cartoon “Hare to the Stars” where the beloved Bugs Bunny attempts […]

On Leadership: What are your Leadership Characteristics?

“A genuine leader is not a searcher for consensus but a molder of consensus.” -Martin Luther King Jr. If you are reading the recent U.S. economic and jobs growth reports, you most probably can assume that the economy has finally turned around and that we […]

On Leadership: The Traits Leadership Model

“managers are people who do things right and leaders are people who do the right thing” Bennis, WG; Nanus, B (1985). Leaders: The strategies for taking charge In my opinion leadership must be separated from management, since both can be considered complimentary but different. As […]

On Leadership: Do you need followers in order to be a leader?

“The task of a great leader is to get his people from where they are to where they have not been. . . . Leaders must invoke an alchemy of great vision. Those leaders who do not are ultimately judged failures, even though they may […]

On Leadership: Can a person with average charisma or personality be a superior leader?

A new study shows UK managers admire celebrities more than their boss. According to a 2003 article from the European Business Forum “A new study shows UK managers admire celebrities more than their boss. The ideal 21st century business leader should have the charisma of […]

 
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